To allow ample time for all patients and scheduled surgical procedures, we operate by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delays are inevitable. Please realize that we make a sincere attempt to see each client on time. Please call at your earliest opportunity if you find that you will be late or will miss your scheduled appointment. This will allow our staff to help you find a suitable alternative such as a day admission appointment or rescheduling.
For your convenience, day admission appointments are available for established patients. A day admission means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually, we will ask you to admit your pet sometime in the morning so our doctor can examine the patient at the time purposely reserved for admitted patients. Once the doctor is done, they will give you a call to go over the diagnosis and give you discharge instructions.
For the safety of all animals in our care, we require that rabies vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
